WISA Welcome’s Criticom Monitoring Services (CMS)





Headquartered in Longwood, FL, CMS has provided high-quality alarm monitoring nationwide for over 35 years. Our employee tenure is unrivaled. CMS management team has on average more than 19 years experience. As one of the largest wholesale monitoring companies in the U.S., CMS supports over 3.000 alarm dealers who service more than 800,000 subscribers in all 50 states.

Our monitoring training goes beyond industry standards. Operator education is not only intensive, it’s live and “hands-on”, meaning no online computer modules. Central station operators are required to provide superior customer service, ending every customer interaction by thanking them for their business. Also, all calls are monitored for quality assurance to make sure CMS operators are living up to the high expectations we set.

The all new CMS Compass dealer portal, in desktop or mobile versions, provides account access 24/7 and helps you navigate your business with tools exclusive to CMS. Offerings like a dedicated Business Development support representative, a Dealer Support department for your everyday needs, dealer preferred equipment pricing, and customizable end-user marketing materials, make CMS a true business partner.

CMS’ infrastructure is like no other in the business. Our three centers are fully redundant, UL Listed and FM Approved—connected using the latest in communications technology. These advanced features keep us running when disaster strikes. CMS’ infrastructure gives our dealers and their customers peace of mind, knowing their security system will always be monitored.

Visit their website for a complete list of services. 

WISA Welcome’s New Sabhya Technologies


Sabhya Technologies



Sabhya Technologies was conceived with the objective of bringing the software capabilities that make large companies successful, to smaller companies with limited technology budgets.


Organizations looking to take advantage of the digital economy are at times impaired from Legacy systems, siloed application, data and infrastructure incapable of handling the volume and variety.


Leveraging open technologies including REST based services to integrate business systems based on standardized business processes and patterns applicable for the industry.


Using a pragmatic approach, we implement turn key solutions involving sensors/machine interfaces, vision-based decision support systems and advanced analytics including implementation of AI/deep learning.

Visit their website for a complete list of services. 

WISA Welcome’s New Member Telgaurd






“Telguard-The Alarm Communication Experts is a leader in IoT solutions for security and home automation. For over thirty years we have been combining wireless technologies, purpose-built devices, and SaaS commercial offerings disrupting the IoT market. No one provides Commercial and Residential security/life safety dealers and integrators with the level of expertise and support Telguard does when it comes to professionally – monitored alarm communication technologies. Our UL-Listed universal alarm communicators work with every panel, every time, throughout the U.S. and Canada. Easy, quick, and standardized installation allows installers to be in, out, and onto the next job faster. Our expert customer service and technical support teams have an average of 5 years of experience, answer the call in less than 30 seconds, and received the 2021 Security Sales & Integration Supplier Stellar Service Award. We strive to be a reliable industry resource and an extension of our customer’s teams.”

Visit their website for a complete list of services. 

WISA Welcome’s New Member Bolide Technology Group




Bolide® Technology Group, Inc. is a worldwide manufacturer and ISO 9001:2008 certified distributor of CCTV surveillance products and accessories based in Southern California. Over the years, the company has grown and expanded its reach through our partners around the globe. With a rich history of offering cutting-edge products and a growing distribution network in United States and Latin America, Bolide has become one of the fastest growing companies and most sought-after suppliers in the industry.

Our company is dedicated to developing the most distinct and innovative products in the industry. Bolide’s extensive product portfolio boasts a complete line of analog and network camera solutions, along with advanced digital video recorders, network video recorders, and accessories such as cables, connectors, and power supplies. Aside from existing lines, new products are constantly being developed in an effort to come out with only the latest and mostly technologically advanced products in the market.

Visit their website for a complete list of services. 

WISA Welcome’s New Member Nortek




Nortek Control has been leading the way in product innovation and technology solutions for over 50 years. The history of the company includes several acquisitions over the years in order to deliver a complete portfolio of products and solutions to customers around the world. See how we started and join us on our exciting journey.

Headquartered in Carlsbad, California, Nortek Control has over 50 years of innovation, and is dedicated to addressing the lifestyle and business needs of millions of customers every day. Nortek Control is a global leader and solutions provider in the security, control, access, power/AV, health + wellness, and AI/analytics markets.

Visit their website for a complete list of services. 

WISA Welcome’s New Member USA Central Station




Founded in 1982, USA Central Station Alarm Corp. has been committed to providing the highest quality monitoring services available in the security industry. We continue to bring our installing partners flexible, innovative solutions for their clients- the homeowners and business owners across the country – who demand the very best in monitoring services.

  • UL listed Central Station Operations
  • ESA Member
  • CSAA Member
  • Member of various state organizations
  • Services provided for over 900 installation companies
  • Over 75 highly trained employees
  • Over 100,000 homes and businesses monitored
  • Fully automated with triple redundancy
  • One of the most experienced management teams in the industry

Working with a company you can rely on is critical.  With USA Central Station, you can be confident that you and your customers are in excellent hands.  It is our personal touch, plus our high level of industry knowledge and professional service, that makes USA Central Station the company that alarm dealers trust.

We not only understand your current requirements, but are constantly partnering with our automation and technology providers to serve your future needs.  The best monitoring services available in the industry live at USA Central Station because we have made the investment to put your customers first!

Visit their website for a complete list of services. 


Your Cart